Refund Policy

At HandmadeStudiobyEmily, we're committed to ensuring your satisfaction with every purchase. If you're not completely happy with your order, we offer a straightforward refund policy:

1. Eligibility:
- To qualify for a refund, the item must be unused, in its original condition, and returned in the original packaging. Items not meeting these criteria may not be accepted for a refund.

2. Timeframe:
- You have 7 days from the date of delivery to request a refund. Requests made after this period may not be accommodated.

3. Requesting a Refund:
- To initiate a refund, please contact our customer service team at HandmadeStudiobyEmily@gmail.com with your order number and reason for return. We'll guide you through the return process.

4. Return Shipping:
- You're responsible for covering the shipping costs for returning the item. Shipping expenses are non-refundable. For your peace of mind, consider using a trackable shipping service and purchasing shipping insurance.

5. Refund Processing:
- Once we receive and inspect your return, we'll notify you of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact us. Your satisfaction is our priority at HandmadeStudiobyEmily.